Most of the travelers know that hotel service is not always perfect and as per the requirement of COVID safety rules. Furthermore, these travelers face common hotel hygiene challenges. Hotels have a good chance to increase their customers by satisfying them with their cleanliness and other hospitality services. It is important to know how to deal with all situations and train their staff to be up to the task if any issue occurs in Newcastle accommodation. A list of common hotels hygiene challenges that these travelers face is given below.
Unclean rooms
This is the situation in which a special cleaning protocol should be practiced, but guests have complained about it. Whether the room has not been cleaned properly or there are cockroaches, bed bugs and others are in the rooms. It is important to disinfect the area, but these hotels are not paying attention to these factors.
No hot water
Most of the guests need a hot shower right after arriving at a hotel. Moreover, hot water is the basic need of everyone these days because steam is the only solution to kill the virus. Guests demand hot water availability in the washrooms because its absence can cause many health issues in the hotels. If the issues are related to a single room is not a big deal because transferring guest to the other room is the right solution. But, in most of the hotels, the absence of hot water is common.
No sanitizer and other cleaning solutions
It is vital to provide sanitizers and other self-hygiene products like Dettol or other disinfectant soap, hand cleaner and other things to every guest. But, most of the travelers complain that they are deprived of it. They need these things to maintain their personal hygiene, but these hotels do not provide them.
Sweeping and cleaning issues
Some hotels do not offer appropriate cleaning services to the rooms in which guests stay. Steam cleaning and appropriate mopping is a must. Steam cleaning is essential to maintain the hygiene of the guests and stop the spread of coronavirus. Dirt and debris come in the hotel from outside with the shoes, so it is vital to vacuum the rooms properly, but travelers face this problem. There is a lack of cleanliness.
Conclusion
For most of the hotels, it is not possible to maintain the cleanliness and hygiene of hotels hygiene as per the new protocol and statement of cleanliness in Newcastle accommodation. Therefore, guests are complaining about it.